Alano Utilities servicing communities….
Alano Utilities is the local sewerage network provider for a number of communities in South Australia.
As a 100% South Australian owned and operated company, we pride ourselves in being a responsive, community focused and efficient utility serving the best interests of the local residents and the environment.
As the communities continue to grow in our serviced regions, we are looking towards new and innovative ways in energy consumption and water reuse.
If you have recently purchased land or property in a community that is serviced by Alano Utilities or would like to connect, please contact our office for any further information. The direct email for Alano Utilities office is admin@alano.com.au
Emergency 24 hr contact phone number for faults and emergencies: 82402733 #option 3.
Unless the issue is an Alano system fault, Fees are charged for all blockages and repairs (including Sump Pump Systems if applicable).
Fees & Charges
Alano Utilities has a number of Fees and Charges associated with the management of sewerage system.
In line with the encumbrance on the title of your property, Alano Utilities as the local service provider, levies rates on all properties within its licenced area.
Your Sewerage Rates
All properties that have access to the sewage system, including vacant land, are required to pay sewerage rates. Sewerage rates are payable on any land that has a connection point, whether or not a home or commercial building is plumbed to the sewerage system.
Sewerage rates are based on the capital value of the property determined by the State Valuation Office and the Valuer-General on 1 July each year.
CURRENT RATES 2023-2024
Sewerage Rates are calculated as a percentage of the capital value of the property or the declared minimum rate, whichever is the greater:
- Residential: $0.36950 per $1000 of property value
- Non-residential: $0.458750 per $1000 of property value
The current minimum rate for 2023-2024 is $80.80 per quarter or $323.20 per annum.
CONNECTING TO OUR WASTEWATER NETWORKS
When you build, you or your builder/plumber will need to apply to Alano for connection approval, pay a connection fee and arrange for an inspection. The local council will also have their own approval process, however council approval alone does not authorise connection to our network.
Please follow the ‘Connection Approvals’ button below to either find out about applying for connection approval, or to check if an existing connection is authorised and certified by Alano.